With the latest edition of Gartner's Peer Insight & # 39; Voice of the Customer & # 39; it is ranked as one of the top platforms preferred by customers.
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3 min read
This article was translated from our Spanish edition using AI technologies. Errors can occur due to this process.
An unprecedented achievement for Latin American technology companies and especially for the Chilean industry is that of the national RPA (Robotic Process Automation) platform Rocketbot, which has been recognized as one of the best positioned automation tools in the world.
According to the latest Gartner report "Peer Insights: The Voice of Customers 2020", the world's most prestigious technology consultancy positioned the Chilean company as the second best RPA tool for the mid-sized enterprise market ($ 50 million to $ 1 trillion) USD per year).
“For us it is an accomplishment that reaffirms the goal that Roketbot was born with: to be one of the most competitive RPA tools in the world that originated in Latin America. This very important distinction based on Gartner's influence shows that our goal of democratizing and facilitating RPA for all organizations and levels is on the right track, ”said Rafael Fuentes, Co-Founder and Commercial Director of Rocketbot.
Gartner evaluates the tools based on reviews made by company decision makers and only takes into account the opinions of companies that are experienced in using technology solutions and that frequently post reviews on the website. In this way, Rocketbot positioned itself closely below the top two tools for the midsize business market with a rating of 4.9 (the highest score is 5.0).
This year there were 1,147 reviews from RPA companies rated by the consulting firm. In addition, according to industry voices such as UIPath, Rocketbot is among the eight best-positioned companies in the world according to "Voice of the Customer," Automation Everywhere and Blue Prism.
“The position is very commendable as our rating is better than that of large global companies. We don't surpass them because they have hundreds of reviews and are recognized around the world, unlike us, who in just a year and a half expanded their activities to all continents after settling in Latin America, ”says Rocketbot's commercial director.
Rafael Fuentes and David Cuello, founders of Rocketbot
The Chilean RPA is represented in 17 countries with more than 180 customers, including more than 760 banks and insurers. It also recently added customers in Europe and the United States with the intention of opening offices in Asia next year to reach 500 customers and $ 4 million in revenue.
“We believe that our platform has no roof because we are based on a simple but sophisticated foundation: turning bots into highly skilled workers for repetitive tasks, structures and digital media to reduce the burden on employees who do theirs Use working hours for creative and more work productively. In addition, the pandemic has made it clear that automation is a matter of life or death for businesses. Therefore, this industry has no choice but to keep growing in the years to come, "says Fuentes, adding that" our pride is twofold in knowing that it is from Latin America, we are positioning a technological platform in the major leagues . "